Troubleshooting
Troubleshooting common issues
If you are experiencing unusual problems with a non functioning motor or similar issue that cannot be traced back to a physical hardware issue. The internal...
Wed, 19 Aug, 2020 at 2:47 PM
ONLY USE THE CHARGER PROVIDED. Be sure to close the rubber charger port cover after disconnecting your charger. If containments or moisture enter the chargi...
Sun, 25 Oct, 2020 at 9:25 PM
If your battery popping out, disconnecting, not fully seated, or has come unlatched while riding, this article will help you resolve this issue. Visua...
Mon, 23 Nov, 2020 at 10:56 AM
If not careful when attempting to remove the battery in your 700 series, The release knob can snap off, so do not force it, or drop the battery as droppi...
Fri, 18 Dec, 2020 at 10:48 AM
Turn on your bike and then hold the "+" button for a few seconds. The lights should come on. If they do not, you may have to swap the location of ...
Thu, 29 Oct, 2020 at 8:47 AM
No power to the motor? PAS not working? This is no doubt the most frustrating problem to have, oftentimes on arrival after wires/connections shake loose in...
Tue, 29 Dec, 2020 at 4:00 PM
Is there an issue with your Ride1UP electric bike's kickstand? If you have fiddled endlessly and your stand's adjustment screw still does not work...
Thu, 14 Jan, 2021 at 8:11 AM