Ordering

What to expect when ordering
Ordering with Us We are a manufacturer direct-to-consumer company. This means you will get better prices without a middleman. However, there are some trade...
Mon, 28 Dec, 2020 at 10:52 AM
Shipping Questions for your Ride1UP Electric Bike
Shipping Cost Shipping within the Continental United States is FREE. Shipping to Hawaii and Alaska is $190 per bike Shipping to Canada is $100 per bike. ...
Fri, 8 Jan, 2021 at 6:37 AM
Finding the right size bike
Will this bike fit me?  When buying a bike, please check our size charts and recommended height range on our website on each of our bikes product page. ...
Mon, 28 Dec, 2020 at 3:15 PM
Models Compared - Major Differences and Key Aspects
Finding an eBike suited for you and your needs is hard! That begs the question, what are my needs? How do I plan to use my eBike? There are some fun cat...
Wed, 16 Dec, 2020 at 6:11 PM
Pre-Ordering
Pre-orders (If item is out of stock) Pre-orders are charged at the time of ordering. The product will be listed “Out of Stock” with an estimated ship date....
Tue, 17 Nov, 2020 at 1:11 PM
Coupons, Promotions and Discounts
We are so glad you have found us! Our business relies on you to take advantage of the best possible quality eBikes for the lowest possible price.  How a...
Tue, 29 Dec, 2020 at 7:41 AM
Ordering - Which states am I required to pay sales tax for my eBike?
Currently we are required to apply sales tax in 8 states shown in orange below.   As an online vendor, our sales tax requirements change as our populari...
Fri, 15 Jan, 2021 at 9:52 AM